fix(whatsapp): block authentication templates for BSUID-only contacts - #15548
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fix(whatsapp): block authentication templates for BSUID-only contacts#15548muhsin-k wants to merge 1 commit into
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WhatsApp authentication templates require a phone-number recipient. Other template categories can be sent to a BSUID, but attempting an authentication template for a BSUID-only customer creates an invalid provider request and leaves the failure to Meta or Twilio.
This PR adds a shared server-side guard that identifies the selected template from provider-synced metadata and rejects the send before any provider request is made. The agent receives a clear failure explaining that authentication templates require a WhatsApp phone number.
What changed
Things to know
develop.How to test
Fixes
Fixes https://linear.app/chatwoot/issue/CW-7805